When Avatars Have Personality: Effects on Engagement and Communication in Immersive Medical Training
Julia S. Dollis, Iago A. Brito, Fernanda B. Färber, Pedro S. F. B. Ribeiro, Rafael T. Sousa, Arlindo R. Galvão Filho
Published: 2025/9/17
Abstract
While virtual reality (VR) excels at simulating physical environments, its effectiveness for training complex interpersonal skills is limited by a lack of psychologically plausible virtual humans. This is a critical gap in high-stakes domains like medical education, where communication is a core competency. This paper introduces a framework that integrates large language models (LLMs) into immersive VR to create medically coherent virtual patients with distinct, consistent personalities, built on a modular architecture that decouples personality from clinical data. We evaluated our system in a mixed-method, within-subjects study with licensed physicians who engaged in simulated consultations. Results demonstrate that the approach is not only feasible but is also perceived by physicians as a highly rewarding and effective training enhancement. Furthermore, our analysis uncovers critical design principles, including a ``realism-verbosity paradox" where less communicative agents can seem more artificial, and the need for challenges to be perceived as authentic to be instructive. This work provides a validated framework and key insights for developing the next generation of socially intelligent VR training environments.